About Serunai Travel
A Batam-based travel partner for families, companies, agencies, communities and schools.
Your Journey, Our Priority
Serunai Travel is a travel services company based in Batam, Riau Islands. We serve families, companies, government agencies, communities and schools with professional standards of service.
Batam sits just an hour from Singapore and close to Johor Bahru, so cross-border trips are our everyday work: ferry tickets, hotels, vehicles, guides and efficient itineraries.
With airline, hotel, ferry, restaurant, transport and travel agency partners across Indonesia, Singapore and Malaysia, we deliver safe, comfortable and memorable journeys at competitive prices.
Vision
To become a trusted tour and travel company in Indonesia, known for service quality, innovation and customer satisfaction.
Mission
- Deliver the best service to every customer.
- Offer quality tour packages at competitive prices.
- Build strong partnerships with tourism partners.
- Support the growth of Indonesia’s tourism industry.
- Put safety, comfort and customer satisfaction first.
S E R U N A I
Seven values we hold on every trip.
Legality & membership
- Business Identification Number (NIB)
- 0208250045161
- Insan Pariwisata Indonesia (IPI), NIA
- 21.0778.06.000.2019
- Partners
- Airlines, Hotels, Ferry operators, Restaurants, Transport, Travel Agencies
Trips we have run
Have your own travel plan?
Tell us where, when and how many. We will put together a custom itinerary and quote for you, free of charge.